gail a Fal

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Verified Reviewer

NEVER will i tell any one to do business with them

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they sent me three motor's none were any good, tried e -mailing them several times , NO REPLY , tried calling they would transfer me to another line it would ring three times and then drop the line , asked for a refund , no answer , this has been going on starting 11/2020
View full review
Loss:
$1400
Pros:
  • Fast delivery
Cons:
  • Bad product

Preferred solution: Price reduction

User's recommendation: DO NOT BUY A USED MOTOR< BUY A REBUILT SHORT BLOCK

Featured
Marcus B Nvh

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Verified Reviewer

Wrong engine

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GotEngines - Wrong engine
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GotEngines - Wrong engine - Image 2
GotEngines - Wrong engine - Image 3
GotEngines - Wrong engine - Image 4
Updated by user Nov 27, 2020

Very poor customer service and return policy due to them sending the wrong engine

Original review Nov 27, 2020
Was told they had the 2005 Corvette engine and got an engine from a SS Trailblazer have to do a lot of changing for motor to work wanted it because they said it was a complete drop in engine from a 2005 Corvette now they want to do some *** assessment And then hung up the phone on me while trying to get them to understand that I dont want to pay a shop to do all of this extra work because its not the right engine and would end up costing me a *** of a lot more money such as intake oil pan water pump gasket set and then to have them say that I needed to change all of this and that isnt what the ad said this is what the ad had This engine comes COMPLETE less alternator, starter, power steering pump, AC compressor and turbo(if applicable).This engine was compression tested and steam cleaned.We have one of the strongest PARTS and LABOR warranties in the nation and a dedicated warranty department.NO HIDDEN FEES.We will consider reasonable offers.so were does it say I need to replace intake oil pan and all the other stuff all Im asking for is a return shipping label and my refund how hard can that be
View full review
Loss:
$4440
Pros:
  • No pros
Cons:
  • Wrong engine
  • Quality
  • Wrong shit

Preferred solution: Full refund

User's recommendation: Do not spend a penny with this place they will send you the wrong *** then you have to wait for them to make a decision on whether to give you your money or try and rip you off

1 comment
Guest

No refund rip off company

Anonymous

Sent damage engine

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GotEngines - Sent damage engine
GotEngines - Sent damage engine - Image 2
GotEngines - Sent damage engine - Image 3
GotEngines - Sent damage engine - Image 4
Engine came extremely rushed Damage timing chain Millage was 20,000 more than was ordered. Cracked integrity parts that were tried to be stripped out recklessly. They did not honor their warranty or customer service. Received no call or email back until bank got involved.
View full review
Loss:
$3200

Preferred solution: Full refund

User's recommendation: Do not trust. If you can't see the engine don't order.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Gladewater, Texas

How do they get away with it?!

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GotEngines - How do they get away with it?!
I wish I'd done more research as the price/warranty was way too good to be true. The engine was for my 2011 Mazda CX-9 with supposedly 56k miles. I drove it less than 1500 miles and it blew a head gasket on a major highway. I called about the warranty multiple times a day and Scott, warranty manager, ignored calls/vm. The dealership called and he ignored calls/vm. It seems like there are only 3-4 different people who take calls and sales is the only nice department. I finally called through the sales dept and was routed to Scott in real life. He YELLED at me saying it wasn't his fault that I don't remember that he said the second engine is on the dock. He literally screamed over me talking and belittled me - but trying to report him got me routed to a dead end extension every single time. I didn't even give him a delivery address and trying to update it got me routed to the dead end extension. Tracking it gets me routed to the dead end extension. I haven't had my car for over a month and my anxiety level is through the roof. Are there some class action lawsuits or something that I can do?! My father helped pay for it, and we are seeing if he can dispute charges through his bank.
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User's recommendation: JUST SAY NO!

2 comments
Latorya Dzj

have you gotten anywhere at all on any level-I'm trying to track individuals involved in this fraud and if I can; personally confront them--won't do it myself in person-I will bring along some serious people

Rosella Eva
reply icon Replying to comment of Latorya Dzj

Here in a couple of days if I don't get what im looking for or payed for I will join that

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Jauan Ddn

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Verified Reviewer

Fraud and dishonesty

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I purchase a engine from GOTENGINES in December to fit a BMW for More than five thousand dollars ($5,000.00) with a promise to have a working engine and five years and or 50,000 miles warranty Once the money cleared my Visa card the problem began I called the infrequently answered phone number daily and was given a different excuse daily. Weeks later an incorrect poorly maintained engine arrive at my shop I began another round of calling and was referred to the manager whose name was given as Scott This is the nastiest and most despicable human I have ever encountered He lies and yells as though you are seeking and hand out from him The staff seem scared of him and forward all calls to his unanswered voicemail that will ask to leave an invoice number and message that is never answered I am currently seeking a full refund of my money and will be contacting the Attorney General for recourse DO NOT DO BUSINESS WITH THIS ORGANIZATION DO NOT BE ANOTHER VICTIM!
View full review
Loss:
$5500
Pros:
  • Claims to have needed items
Cons:
  • Hides behind the phone once payment is made

Preferred solution: Full refund

User's recommendation: DO NOT BUY ENGINE FROM THIS ORGANIZATION

Albert G Jap

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Verified Reviewer

Sent a engine replacement that was also junk

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Under their warranty received an engine replacement, nothing but problems with this second engine and you can only use their warranty once which isn't worth much paid $1100 they reimburse me $733 as that their going rate. I decided not to deal with this company anymore as they sell nothing but junk and bought a new engine from a reputable company. I recommend NO ONE to buy these engines for this company their are in for a big let down and is under criminal investigation with the state DOJ. Don't believe me call Wisconsin DOJ. they will NEVER refund your money back. Keep in mind that their so-called warranty can only be used once no matter how many replacement engines they send, plus all engines comes from junk yards and if they where tested as they claim you would not have any problems, so that claim is a joke.
View full review
Loss:
$4000
Cons:
  • Many

User's recommendation: Don't waste your money

1 comment
Albert G Jap

Had to junk the engine and bought a new one, too many problems and was just wasting money. Now I am happy with my new engine.

I do not recommend this company to my worst enemy. This company is one big joke.

mervin s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I bought a engine for $2525 the engine in bad and they hold my money and hiding from my phone call

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when i call i got answering machine said leave a message i did many message time no one get back tome i bought the engine 11/25/2020 it cost $1400 to put the engine in the car
View full review
Loss:
$4925

Preferred solution: Full refund

User's recommendation: these people is a set of thief don't buy anything from them

Klaus K

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Verified Reviewer

Cancellation charge

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Orderd Engine and canceld order next day! Was charged 25% , which amounted to 335$ ! Never knew a business could do that. Stay away from them!
View full review
Loss:
$335

Preferred solution: Full refund

User's recommendation: Stay away

Mohin R

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Verified Reviewer

Did not receive refund

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This company is simply out there to rip off customers any way they can. Purchase from ebay, not from this company. One you place your order from this people and a minute later you change your mind because you found out they have only 1.5 star as review, and call them to cancel, they will charge you 25% of your purchase price as restocking cost. they did that to me and cost me $912.00. Their customer service is horrible, There is this guy works in refund department, he hangs up on calls who inquire about refund. DO NOT do business with this people! Purchase from Ebay or LKQ to name a few, they stand by with their sales.
View full review
Loss:
$911

Preferred solution: Let the company propose a solution

Bryan A Hmy

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Verified Reviewer

Not happy

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Ordered engine from GotEngines.com. Transaction went well. When I received engine, it was missing important components such as u-pipe and air filter box. The oil pan was also damaged. When I contacted company on issues, was given no help and had to find parts on my own. Parts were near impossible to find Which made it impossible to do in their time frame of 10 days. As soon as we gathered all parts, we installed engine. After install and check of proper fluid levels, verification of oil pressure, vehicle was started and test driven. Made it approximately one mile when ticking/ knocking noise began and a rod popped through side of oil pan (that I had to buy separate due to damage on one supplied). It was either #7 or #8. Not only out $3,680.00 on engine but out $120.00 oil pan, $62.00 fuel filter and $78.00 in oil. Not to mention $800.00 in labor. Contacted company to try and get engine replacement. They refused because of time it took to do job, even though explained why. After second attempt of contact they stopped all communication.
View full review
Loss:
$2500
Cons:
  • Missing parts
  • Not upholding warranty

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THESE GUYS

Anonymous
map-marker Savannah, Georgia

Received Junk

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DO NOT. I REPEAT DO NOT WASTE YOUR TIME AND MONEY! I purchased a 4.7 for my 2008 Ram which was supposed to be compression tested and 67000 miles. That's not what I received. The lower half was completely rusted.After paying to have it put in, it's got as rod knock. I finally got a warranty claim started, and received a replacement with a rusted out oil pan. I had it installed 1/23/01. This thing is noisy and smokes like a chimney. I was told there was nothing that could be done as I had already received a replacement. So...now I'm out $2600 for an engine and another $2500 for 2 motor swaps and I'm no better than when I started. Hope this helps someone.
View full review

User's recommendation: Dont waste your time and money

Dennis P Ubh

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Verified Reviewer

The Company will not Warrant the parts after they said they would

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Bought a engine was junk after one week of use ,said they would replace it and stand the labor to install when sent them the bill they refused to pay the bill
View full review
Loss:
$1650
Pros:
  • Take your money fast slow service filling oder
  • Sell broken engines
Cons:
  • No communication between customer service and me the client

Preferred solution: Let the company propose a solution

User's recommendation: Do not by from this company

Luis D Jri

They sell bad engines for cars.pay $1040.they send cilinder broken

GotEngines - They sell bad engines for cars.pay $1040.they send cilinder broken
GotEngines - They sell bad engines for cars.pay $1040.they send cilinder broken - Image 2
GotEngines - They sell bad engines for cars.pay $1040.they send cilinder broken - Image 3
Got engines sold me an broken engine they still my money after installed the motor when i start it the car flow a lot white smoke so i took the decision to change the head gasket when i remove the head of the motor i found that was broken inside in the cilinder they still me $1040.00 i file a complain in BBB but case is close without resolved because they refuse to give anything no change or refund my money
View full review
Loss:
$1040
Pros:
  • Sell broken engines

Preferred solution: Full refund

User's recommendation: Please dont buy got engines lost you money

williama m

Poor warranty promise

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I recently purchased a diesel engine for my vw turns out there was discrepancies first it was a complete engine minus the turbo which was ok with as I already had a new one and it wouldnt have a starter again I already had a new one , When it arrived i did not have a fue pumpl which i was told it did have second it had a cracked oil pan well i got another one when I called to complain about the oil pan I was told that it was not part of their warranty I am currently talking to the credit card company but pretty figure that unless the engine is a bust itself this will be 1900 dollars down the drain .
View full review
Loss:
$141
Pros:
  • No pros
Cons:
  • Offers no issue solutions

Preferred solution: Let the company propose a solution

User's recommendation: GO TO ANOTHER VENDOR

Robert R Kpv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This dishonest company took my money, wasted my time

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I paid this company $3600 to send me an engine which they said they did have in stock. As it turns out, they NEVER had it to begin with. After it was not delivered in 14 business days as advertised, I called to find out they did not have one. I requested the order to be cancelled and my deposit to be refunded. They did send me a refund less $872. According to the Better Business Bureau of Wisconsin and other online sites, this company has a history of doing this. I believe a class action suit should be filed upon this shady business and they should be brought up on charges.
View full review
Loss:
$872
Cons:
  • Lie and then take your money

Preferred solution: Full refund

User's recommendation: STAY AWAY....BEWARE. THIS COMPANY SHOULD BE ILLEGAL

2 comments
Guest

I wish I could get my hands of them they got me for 2400 going on 2 months with no engine will be calling for a refund if I could get someone.

Latorya Dzj
reply icon Replying to comment of Guest-1940384

I am actively looking for people involved and as you said,I will confront them in person-want to come along?--I'll keep you updated-

View more comments (1)
Anonymous
map-marker Columbia, Missouri

Wrong engine

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Wanted me to pay for everything due to their fault and took a loss of $2300.00 never shop with them, they are a rip off company
View full review

User's recommendation: Never shop there

About

Summary

Got Engines is a narrow-specialized company that focuses on selling engines. The company is based in the United States. It operates worldwide and has resident offices in Europe and Asia. Got Engines offers a wide selection of products such as 1.6 Liter Acura engines, 2.0 Liter Infiniti engines, 1.7 Liter BMW engines, 1.9 Liter Audi engines, 1.5 Liter Opel engines and many more. The company distributes both used and new engines. The store provides many special offers like free shipping in the U.S., free online consultations and product warranty.

GotEngines reviews and complaints

GotEngines is ranked 344 out of 1161 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

MasterCard

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